GDPR Compliance
Your data protection rights under the General Data Protection Regulation
What is GDPR?
The General Data Protection Regulation (GDPR) is a comprehensive data protection law that gives individuals in the European Union (EU) and European Economic Area (EEA) rights over their personal data. AIVYGO is committed to complying with GDPR requirements.
Your Rights Under GDPR
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can ask us to correct inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You can ask us to limit how we use your personal data.
Right to Data Portability
You can receive your data in a machine-readable format.
Right to Object
You can object to processing of your data for certain purposes.
How We Protect Your Data
AIVYGO implements appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- Staff training on data protection
- Data minimization practices
- Privacy by design principles
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract: To fulfill our agreement with you when you use our services
- Consent: When you give us permission (e.g., marketing emails)
- Legitimate Interests: For our business operations where balanced against your rights
- Legal Obligation: To comply with laws and regulations
International Data Transfers
When we transfer personal data outside the EEA, we ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions by the European Commission
- Other legally approved transfer mechanisms
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods depend on:
- The nature of the data
- Legal and regulatory requirements
- Business needs and legitimate interests
- Your preferences and requests
Exercising Your Rights
To exercise any of your GDPR rights, you can:
- Email us at contact@aivygo.com
- Use the privacy settings in your account
- Contact us through our support page
We will respond to your request within one month. In complex cases, we may extend this by two additional months, but we will notify you.
Data Protection Officer
For data protection inquiries, you can contact our Data Protection team:
AIVYGO Data Protection Team
Email: contact@aivygo.com
Subject: GDPR Inquiry
Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with a supervisory authority in the EU member state of your residence, place of work, or where the alleged infringement occurred.
Cookies and Tracking
For information about cookies and how we use them, please see our Cookie Policy. You can manage your cookie preferences at any time.
Have Questions About Your Data?
Our team is ready to help you understand and exercise your data protection rights.
Contact Us